Protect , Secure , Managed

Services

Making your IT infrastructure more efficient through high-quality work and helping you save costs is our mission and passion. That is why Infowhiz covers a wide range of specialized IT services for on-premise, Cloud or hybrid environments, such as systems design and implementation, business solution integration, IT service management, software license management, systems modernization, IT infrastructure audits, or IT training and coaching.

Our areas of IT expertise provide services as following:

MANAGED SERVICE

  • Managed Endpoint Services
  • Managed Security Services
  • Managed Backup Services
  • Managed Dedicated Services
  • Network Integration Services                                                                                                                                                                                                                                        

BUSINESS SERVICES

Consulting Services Our IT consulting service combine best practices, industry technological expertise and best-of-breed alliances leveraging on a suite of methodologies. We help you to sustain a competitive edge, organisation need to know how IT can be strategically deployed. With limited resources, knowing how to prioritise IT investments effectively would allow one to harness the benefits of IT to its optimal.
Generate innovation solutions using emerging and proven technologies via quality IT consulting services with a pool of experienced consultants. We set to establish long-term partnership with customers for continuous improvements.

TECHNICAL SERVICES

Our technical support team is composed of individuals that are familiar with the ins and outs of a product or solutions that are sold to our clients. With this knowledge, we are able to troubleshoot most problems that a user experiences. Technical support may be provided over the phone, through email, or onsite at customer’s premises. Do reach us at support@infowhiz.com.my

KNOWLEDGE TRANSFER SERVICE

Making sure that the people who are going to operate and maintain the product can do so efficiently and effectively so that softwareor hardware continues to operate at peak performance. We’ll transfer our knowledge to your employees who will be running the equipment. We start with a comprehensive audit of your employee skill-levels, identifying knowledge gaps and recommending the training and resources your front-line staff will need over the long term all the products under our portfolio.


DISASTER RECOVERY SERVICES

Disaster Recovery could be a complex area to be adopted if you do not have an in-house expertise. Design a local Disaster Recovery site for your mission critical to replicate the mission critical data with real-time and to be automated. Replication strategies ensure data redundancy and setting up a remote Disaster Recovery site to ensures complete data redundancy in case of a disaster. Create your own disaster recovery solution on public or private cloud storage. Protect your server data with real-time, automated, unattended disaster recovery service. These are the area the we can assist include on how to setup a DR documentation.

Disaster Recovery Plan